Download files and folders
Users can download any file from Hippoly at any time. While all files are securely encrypted within the platform, they are never altered - meaning you can download them in their original format and structure. You can also download entire folders, or as workspace admin choose to download all files uploaded to your Hippoly workspace with just one click.
Download file
From files list
Navigate to Files in the main menu.
Go to your file and click the Menu-icon to the right of the file name.
Select the Download menu option.
From file preview
Open the file
In the file preview, click the Download button located at top right corner.
Download folder
Go to your folder and click the Menu-icon to the right of the folder name.
Select the Download menu option.
A confirmation dialog will appear - click the Confirm button to start the download preparation.
A download preparation dialog will appear.
Preparation time may vary depending on the number of subfolders and files in the folder you’re downloading.
You can safely close the dialog during this process and return later to complete the download.
When the download preparation is complete, a final dialog will appear. Click the Download button to begin downloading the files to your computer.
The folder will be downloaded as a ZIP file. To view the folder and its contents, you’ll need to unzip (extract) the file on your computer.
On Windows: Right-click the ZIP file and select Extract All, then choose where to save the unzipped folder.
On macOS: Double-click the ZIP file, and the folder will automatically be extracted in the same location.
Download all files and folders
Navigate to Settings in the main menu.
Click the Subscription tab.
On the File storage row In the Subscription status section click the Download button.
A confirmation dialog will appear - click the Confirm button to start the download preparation.
A download preparation dialog will appear.
Preparation time may vary depending on the number of folders and files in your workspace.
You can safely close the dialog during this process and return later to complete the download.
When the download preparation is complete, a final dialog will appear. Click the Download button to begin downloading the files to your computer.
The folder will be downloaded as a ZIP file. To view the folder and its contents, you’ll need to unzip (extract) the file on your computer.
On Windows: Right-click the ZIP file and select Extract All, then choose where to save the unzipped folder.
On macOS: Double-click the ZIP file, and the folder will automatically be extracted in the same location.
The ZIP file contains three main folders:
Files – includes the workspace's shared folder structure
Meetings – includes all meeting folders
Posts – includes all files uploaded to posts
In addition to these folders, the ZIP file also includes an index.txt file, which provides a complete list of all downloaded files along with their folder paths.