Notifications

Notifications highlight essential tasks that need your attention and makes sure you're always informed of the latest activities and updates across your different Hippoly workspaces.

Understand notifications

The Hippoly Notification System ensures that you are promptly informed about vital updates and help you stay connected and informed without feeling overwhelmed. This is done by a combination of different notification types, notification urgency levels and notification delivery methods.

Notification types

Each notification type corresponds to a specific event, like 'Meeting Agenda has been updated'. It includes an urgency level and delivery methods. The Notification Types Overview provides a comprehensive list detailing the urgency levels, delivery methods, and recipients for all notification types.

Urgency levels

Notifications in Hippoly have one of following two urgency levels.

High Priority notifications often require immediate attention and usually involve situations where the user is expected to take action. An important distinction from Normal notifications is how they are marked as read. High priority notifications are marked as read only when the expected user action is completed.
Normal notifications are mainly for informative purposes and are marked as read when the user clicks on them in the notification inbox. These notifications usually don't demand immediate action.

Delivery methods

Notifications are delivered to you as user in three different ways

Notifications inbox

The notification inbox is opened by clicking the Bell icon located at top right corner of the screen. If you have unread or new notifications, that will be indicated on the bell icon with a red bubble.

In the notification inbox you will see all your unread notifications, grouped by type and urgency level. Clicking on a Notification will navigate you to the source from where the notification origin, for example if you click on a direct message notification that will navigate you to that specific conversation.

Mark notification as read

High Priority notifications are marked as read once the user takes action on their origin source, such as reading a direct message or accepting a workspace invitation.

Normal notifications are marked as read when the user clicks on them in the notification inbox or, for post notifications, by navigating to the to the post feed.

Mark notification as read manually

Notifications can manually be marked as read. To do so, click the Menu icon located to the right on the notification and select Mark as read.

Mark all as read

If clicking the Mark all as read button located at the bottom of the notification inbox, all Normal notifications will be marked as read. High priority notifications will not be affected by this action.

Show read notifications

When a notification is marked as read it will be removed from the inbox but it will not get deleted. By clicking the Show read button located at the top right corner of the notification inbox you can view all your read notifications.

Mark notification as unread

Open the notification inbox.
Click the Show read button located at the top right corner.
Click the Menu icon located to the right on the notification you want to mark as unread.
Select Mark as unread and the notification will be moved back to the inbox.