Direct Messages in Hippoly allow you to communicate securely, one-to-one with individual team members or in groups - perfect when the whole team doesn't need to be involved.
Understand Direct Messages
Direct Messages are a smarter alternative to emails and external chat tools for private conversations with individuals or small groups. Instead of scattered messages across different platforms, you can keep all communication secure, organised, and accessible directly within the workspace.
With the Hippoly mobile app installed, you’ll always have access to your messages and receive push notifications so you never miss an important update.
Use Direct Messages when you want to communicate with a specific person or a smaller group. If you need to share something with your entire team it's better to use Posts.
If I send a direct message, will the recipient be notified?
Yes.
The recipient will receive a notification in the app and, if they have the Hippoly mobile app installed, also via a push notification. If the recipient hasn’t read the message within 10 minutes, an email notification will be sent as well. Learn more about notifications in Hippoly.
Can I send direct messages cross my workspaces?
No.
If you want to send a message to a user or a group in a specific workspace you need to navigate to that workspace first.